~ I am a very happy recurring Customer ~
* Services provided by Neil October.2018
Dear Yelp’ers, if you read my first review for Neil, Bay Area Computer Repairs, you will know that Neil is, in my book a SUPERSTAR! I am once again wow’ed by Neil’s service. I have a pc laptop I bought new with Windows 10 in 2016 and it never worked well. It had countless Win 10 updates and if it was not updating then DELL was updating. I felt like I could not use this laptop, it was always busy updating!!! It was also slow, and finally would not boot-up. Feeling like I had a “lemon”, and it was out of warranty, I brought it to Neil. Doing a diagnostic he found the registry had been corrupt due to Win 10 update! Neil went straight to work on my laptop. He insured my data was backed up, he did a factory reset (wiped the HD) and less than 48-hrs I now have a like-new pc laptop!!! The best part Neil listened to my complaints about the way the pc was running, and what I did NOT like about Win 10. When I brought my laptop home and booted it up I was SO HAPPY and surprised everything I hoped to change about my experience with my laptop and Win 10… Neil made all my dreams come true! I even have “Windows Classic View Start Menu”, Neil de-cluttered unnecessary Windows & Dell features I do not want and do not need. Thank You Neil, I couldn’t be happier with my experience working with Neil at Bay Area Computer Repairs!
Dear Yelp’ers I have hired Neil at Bay Area Computer Repairs for over 2-years. Originally, I found him when I was on a tight budget using an old Vista laptop that kept crashing. Neil diagnosed the problem, and he fixed the old laptop for a price I was happy to pay! Recently, I started making money online so I now could afford a new laptop! The problem was the Vista would not do a backup to my Cloud so Neil backed up my data and installed it on my new laptop! I trust Neil, he has high integrity and he only cares for his customers to be happy their devices work the way customers want it to work, and that we are happy with his service. ***Neil was on vacation but he thought to email me a follow-up to be sure my new laptop was working well for me! I wish I could give this company 10-Stars. I feel confident to recommend everyone I know with any computer issues to call Neil immediately! Highly recommend! Read less