Laurie P
~ I am a very happy recurring Customer ~
* Services provided by Neil October.2018
Dear Yelp’ers, if you read my first review for Neil, Bay Area Computer Repairs, you will know that Neil is, in my book a SUPERSTAR! I am once again wow’ed by Neil’s service. I have a pc laptop I bought new with Windows 10 in 2016 and it never worked well. It had countless Win 10 updates and if it was not updating then DELL was updating. I felt like I could not use this laptop, it was always busy updating!!! It was also slow, and finally would not boot-up. Feeling like I had a “lemon”, and it was out of warranty, I brought it to Neil. Doing a diagnostic he found the registry had been corrupt due to Win 10 update! Neil went straight to work on my laptop. He insured my data was backed up, he did a factory reset (wiped the HD) and less than 48-hrs I now have a like-new pc laptop!!! The best part Neil listened to my complaints about the way the pc was running, and what I did NOT like about Win 10. When I brought my laptop home and booted it up I was SO HAPPY and surprised everything I hoped to change about my experience with my laptop and Win 10… Neil made all my dreams come true! I even have “Windows Classic View Start Menu”, Neil de-cluttered unnecessary Windows & Dell features I do not want and do not need. Thank You Neil, I couldn’t be happier with my experience working with Neil at Bay Area Computer Repairs!